Right of Cancellation – revoke purchase

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Cancellation instructions

(1) The customer can revoke the contract declaration within 14 days without giving reasons in text form or by returning the picture. The period begins at the earliest when this instruction was communicated, but not before the day of receipt of the goods. The timely dispatch of the cancellation or the item is sufficient to meet the deadline. It should be sent to the seller using the above data.

(2) In the event of an effective revocation, the services received by both parties must be returned and any benefits derived must be surrendered. If the service received cannot be returned in whole or in part or can only be returned in a deteriorated condition, the customer must pay compensation in this respect. The customer can avoid the obligation to pay compensation by not using the picture like an owner and refraining from anything that would impair the value.

(3) The right of Cancellation exists according to § 312d

(4) BGB not for contracts for the delivery of goods that are made to customer specifications or are clearly tailored to personal needs. Therefore, an exclusion is possible if a specially made image is affected by the revocation.


Cancellation form

Our cancellation form in PDF format: Download cancellation form

*In order to open the PDF files offered for download, you need an additional program such as Adobe Reader, which you can download free of charge from the Internet.