Shipping & Returns

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Return

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You have the option of returning your order free up to 14 days from receipt of the goods.
Further details can be found in the Cancellation Policy and in our General Terms and Conditions.

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Custom Orders: Please note the following special terms that apply to personalized items that are made to your specifications or otherwise customized for you by the seller based on choices such as techniques or designs (e.g. materials , colors or signatures): You must notify the seller within 14 days of receipt of the goods. For such personalized products, the seller is not generally obliged to accept a return or to offer an exchange. However, if personalized products are delivered damaged, defective or significantly different from the description, e.g. B. with an error in size or personalization, such as a spelling mistake, you can return the item under the return policy and your statutory warranty rights apply.