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Cancellation policy and cancellation form

Allgemeine Geschäftsbedingungen mit Kundeninformationen

Inhaltsverzeichnis
 

Consumers have a right of withdrawal under the following conditions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity: A. Cancellation Policy Right of Withdrawal You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods. To exercise your right of withdrawal, you must inform us (Sylwia Synak, Sylwia Synak Arts, rue de la Buffa 26, 06000 Nice, France, Tel.: +49151681309910, E-mail: info@sylwia-synak-arts.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample cancellation form for this purpose, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires. Consequences of cancellation

Consequences of Withdrawal If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. For goods that, due to their nature, cannot normally be returned by mail (freight forwarding goods), the direct costs of return are estimated at a maximum of approximately €250 per item. You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods beyond what is necessary to ascertain their nature, characteristics, and functioning. General Information

B. Cancellation Form If you wish to cancel the contract, please fill out this form and return it. To Sylwia Synak Sylwia Synak Arts, rue de la Buffa 26, 06000 France  Email: info@sylwia-synak-arts.com I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________ _______________________________________________________ Ordered on (*) ____________ / received on (*) __________________ ________________________________________________________ Name of consumer(s) ________________________________________________________ Address of consumer(s) ________________________________________________________ Signature of consumer(s) (only for notifications on paper) _________________________ Date (*) Delete as appropriate

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